Our Vision

Remaining responsive to the needs of clients in a Enforcement environment characterised by constant change is our continuing challenge. To achieve this, our vision is clear:

  • We will maintain a commitment to superior service for clients

  • We will support the delivery of high-quality personalised advice to help meet clients’ objectives

  • We will provide an efficient operational platform and competitive technology tools

  • We will always make it easy for clients and their teams to do business with us

Our Values...

Our Core Values are more than just an attractive concept; they are firmly embedded in everything we do.  In the pursuit of our goals, we conduct ourselves in accordance with the following precepts:


We believe that client interests come first

At Court Enforcement Specialists we understand that the relationship between a client and their needs must be based on professionalism and trust. Hence, the entire infrastructure of our business is based on the fundamental principle of putting clients first. 

The key to delivering a first class enforcement, security or investigation service lies with identifying a client’s needs and delivering a customised solution. Because every client is unique, a one size fits all approach is rarely in a client’s best interest. At Court Enforcement Specialists we believe that by giving our clients the ability to select their needs and make choices on a purely unbiased basis, this enables them to create the right process for enforcement, security and investigation action. Our managers are not required by us to meet quotas and are under no obligation to use certain products or services. Instead we provide them with access to a robust, open-architecture platform of products, services, tools and research. With Court Enforcement Specialists providing dedicated support,  managers can concentrate on what they do best: creating bespoke solutions to meet each client’s needs.


We align our interests with those field agents on the ground 

Other than the managers & field agents themselves, nobody else in the business understands, respects – or celebrates – a clients satisfaction and success like we do. So the last thing we want to do is tell managers how to run their practices. We just supply the resources they expect to find a solution and deliver them with a uniquely singular customer focus.

The strength and financial stability of the Court Enforcement Specialists provides comfort and a solid base of support to managers. Our commitment to sound, disciplined management has not only helped our firm grow, it’s fostered a culture where managers find success and careers trend upwards.


We support our managers, field agents and their clients

We introduce technology that can be trusted to provide efficiencies and increased productivity, which combined with the support and expertise of our head office colleagues, provides an unparalleled range of resources.

At Court Enforcement Specialists, we commit our energies, intellect and knowledge to attaining the objectives of clients and managers by providing the highest possible level of service and delivering superior solutions, all built on the foundation of Treating those who we enforce against Fairly, exceptional service and appropriate risk management.​

Our Colleagues...​

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  • Are polite, helpful, friendly and responsive

  • Are honest around their ability to fulfil the requirements of their roles

  • Respond to enquiries in a timely fashion

  • Continually look for ways we can improve

  • Ensure that work is completed accurately and professionally and that issues are escalated as appropriate

  • Ensure the right levels of team coverage


Court Enforcement Specialists follow these principles, and we will continue this tradition in many more years to come.

Helpful Contacts

Money Advice Service: 0300 500 5000

Debt Advice Foundation: 0800 043 4050

CAB: 0300 330 1313

PayPlan: 0800 280 2816

National Debt Line: 0808 808 4000

Stepchange: 0800 138 1111

Helpful Links

Head Office

Phone:

0161 507 0626

Email:

info@courtenforcementspecialists.co.uk

Victoria House, Great Ancoats Street, Manchester, M4 7DB

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© 2018 by Court Enforcement Specialists

Court Enforcement Specialists Ltd operates in England and Wales.