Confidence Is Key



When it comes to the day to day assignments of a Certificated Enforcement Agent, the importance of confidence is sometimes overlooked.


Morgan Sheldon, of Shergroup Enforcement, believes that with “confidence in knowledge comes confidence in dealings,” and this is the perfect summary of how we see things at TeamCES.


Being confident as an Enforcement Agent doesn’t mean ‘showing off’, with an attitude of superiority. It isn’t about being loud and imposing, or trying to be something that you’re not with an insincere approach to your dealings.


It isn’t about being ‘untouchable’ and without fault either.


This would be arrogance.


Often confused with confidence by those don’t fully understand it, arrogance is something that will prevent Enforcement Agents from doing their job well. It creates tension, negative feeling and is bad for the industry.


Confidence though, is key.


If Enforcement Agents feel reassured that they are well versed in the ins and outs of the instructions they carry out, then when it comes to actually serving Notices or Taking Control of Goods, they will feel confident that they are operating to the highest standards and to the letter of the law.


This doesn’t happen overnight of course.


That’s why our agents are all trained to the Level 3 standard, meaning that they receive the knowledge they need in order to be able to carry out the roles of the job.


The knowledge doesn’t just come from books and slideshows though, and we ensure that first hand experience is one of the main elements of our training, just as we feel all Enforcement companies should.


London cabbies don’t go out on the job for the first time having just looked at maps...


Build your knowledge, build your skill set, build your confidence, build your reputation.


That’s what we’re about at TeamCES and that’s why our clients have the utmost confidence in us.


To find our more about us click below:


www.courtenforcementspecialists.co.uk


Contact us direct:


0161-507-0626


#TeamCES


30 views
Disclaimer

The statements and opinions expressed in this article are those of the author and do not necessarily reflect those of Court Enforcement Specialists.  Comments are welcome. However, the blog owner reserves the right to edit or delete any comments submitted to this blog without notice.  The author will not be held responsible for any comments posted by visitors to this site. The author is not responsible for the content in comments.  

Court Enforcement Specialists does not take any responsibility for the views of the author.  Please note this blog is not to provide specific legal advice.  This blog disclaimer is subject to change at anytime.

Helpful Contacts

Money Advice Service: 0300 500 5000

Debt Advice Foundation: 0800 043 4050

CAB: 0300 330 1313

PayPlan: 0800 280 2816

National Debt Line: 0808 808 4000

Stepchange: 0800 138 1111

Helpful Links

Head Office

Phone:

0161 507 0626

Email:

info@courtenforcementspecialists.co.uk

Victoria House, Great Ancoats Street, Manchester, M4 7DB

Professional Business of the Year-02[147
New Business Start-up of the Year-02[147
ICO_logo.png
logo_3x.png
html_logo[182070].png

© 2018 by Court Enforcement Specialists

Court Enforcement Specialists Ltd operates in England and Wales.