CAREERS & TRAINING

EXISTING CERTIFICATED ENFORCEMENT AGENT

Course Description

Please note only experienced Enforcement Agents/Bailiffs can sit this upskilling course. For the full Level 3 Enforcement Agents (Bailiffs) Course please see other enforcement courses.This Upskilling course has been designed for Enforcement Agents (Bailiffs) that have the experience but wish to up-skill to gain a Level 3 qualification. EndeavourUK has developed the first Enforcement Agent/Bailiff Level 3 endorsed course in history. Bailiffs are one of the world’s oldest professions but until now, no training of this level has been available. This course has been developed to help lift the quality and improve the standards and consistency within the industry.

Course Details

  • 4 days in the classroom & 1 day on street assessment
  • £450 +vat (Group discounts available)
  • Contact us for groups we can deliver at your chosen location (UK wide)
EA04 – Upskilling – Level 3 Certificate for Enforcement Agents (Bailiffs) Taking Control of Goods (Theory Unit 1-4) Course
£450 +vat (Group discounts available)

Frequently asked questions

Who is this course for?

This Upskilling course has been designed for Enforcement Agents (Bailiffs) that have the experience but wish to up-skill to gain a Level 3 qualification.This course covers all aspects relating to the roles and responsibilities of an Enforcement Agent. It includes Taking Control of Goods, EA Conduct, understanding the process of a number of different debt types, identifying and dealing with vulnerable people, understand how to be an effective EA and also being able to effectively manage conflict.This Level 3 qualification is endorsed by the nationally accredited awarding body Highfield HABC and covers the requirements in the in new regs for Enforcement agents.

What is covered on this Course?

The course covers the legislations for Enforcement Agents:

Schedule 12 of Tribunals, Courts and Enforcement Act 2007

Taking Control of Good Regulations 2013

Taking Control of Goods (Fees) Regulation 2014

Date Protection requirements for Enforcement Agents

This course also covers the National Standards and much more This course is broken down into units: Unit 1: Roles and Responsibilities of an Enforcement Agent (Bailiff)

Understand the roles and responsibilities of different types of Enforcement Agent

Understand the type of cases that a Certificated Enforcement Agent can enforce upon

Understand Enforcement Agent enforcement procedures when taking control of goods

Understand the National Standards and Legislation relevant to Enforcement Agents

Understand the fee structure set out in legislation relevant to Enforcement Agents

Unit 2: Magistrates Debt & Road Traffic Debt

Understand the process which is followed by Local Authorities when issuing a Penalty Charge Notice (PCN)

Understand documents which are required to enforce Magistrates Court warrants and Road Traffic fines

Understand the legislation relating to enforcement agent activity when enforcing Magistrates Court warrants and Road Traffic fines

Understand the Appeals Process

Understand the recovery process of a Road Traffic warrant

Unit 3: Council Tax (CT), National Non Domestic Rates (NNDR) & Commercial Rent

Understand the legislation relating to both Council Tax (CT) and National Non Domestic Rates (NNDR)

Understand the debt recovery process for both CT and NNDR

Understand the enforcement process for Commercial Rent Arrears

Unit 4: Vulnerable People, Managing Conflict and Effective Enforcement Agent Action

Understand threats to personal safety of an Enforcement Agent

Understand how to manage conflict effectively

Understand effective enforcement to achieve a positive outcome

Understand how to deal with vulnerable people

You must successfully complete the assessment for all units and pass a classroom based exam to achieve the qualification. Optional extra: For the learners that would like the certificate for theory and practical, that confirms you can apply what was learnt in the classroom to real life. Once unit 1 to 4 is successfully competed we can come on street on a one to one basis to compete Unit 5 which is a field assessment; this is an optional extra that can be booked in at a later date, there is an additional cost for this assessment, for more information on this see our other enforcement courses.

Course Process:

You will be given two booklets.

  • The Course booklet, this is full of information to help you through the course
  • The Course Assessment Workbook, this is for you to complete prior to the classroom training and will be handed to your tutor in the class.

Learners will attend two days classroom training from an experienced enforcement agent tutor, the tutor will deliver the 4 units in the classroom. The tutor will assess the Workbooks and give guidance when needed.

On the seconded day in the classroom the learners will sit a two hour 60 multiple-choice questions examination.Learners will be told the result of the exam on the same day.

Successful learners will then gain the certificate used from the awarding body for the Level 3 Certificate for Enforcement Agent (Bailiff) Taking Control of Goods (Theory).Certificates will be issued within 10 days from exam.

Course Requirements:

Courses start at 9:30am. Please arrive at lease 15mins early.

This course will finish at 4:30pm each day so please ensure you have made arrangements to stay to this time before you are booked on the course.

At the start of this upskilling course you will be required to show your Bailiff/EA certificate.

At the start of this course remember to being the competed Course Assessment Workbook that we sent to you.

Dress Code: Smart

UPCOMING COURSE DATES

For all upcoming courses, please contact us on 0161-507-0626 Or email us direct:recruit@courtenforcementspecialists.co.uk

The Enforcement Agents Trained By Endeavouruk Have Proven To Be Extremely Competent.

Many of the Agents provided to us have gone on to become some of our top performers and in a short space of time. We are pleased with the service we receive from EndeavourUK and look forward to using their services in the future.

JAMIE WALLER — CEO, JBW GROUP
The Enforcement Agents Trained By Endeavouruk Have Proven To Be Extremely Competent.

Many of the Agents provided to us have gone on to become some of our top performers and in a short space of time. We are pleased with the service we receive from EndeavourUK and look forward to using their services in the future.

JAMIE WALLER — CEO, JBW GROUP